![]() The problem: I can't install the printer. At the same time I acquired an HP Photosmart 7960. I recently acquired a used Dell Dimension 4600 in good condition. I don't know exactly where to post this problem so I picked this spot. Please click " Accepted as Solution" on the post that solves your issue to help others find the solution.I am at my wits end. If you have any troubles, let me know and I’ll do my best to help! (4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you. (3) Once completed click the 'Show Options' icon on the bottom right. (2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information. Next, enter your HP model number on the right. ![]() HP Technical Support can be reached by clicking on the following link: (1) Once the support page opens please select the country in which you're located. Please contact the HP phone support to get the printer service options. If the issue persists then the issue could be with the printer hardware Turn on the printer and wait till warm-up period finishes and the printer is idle.Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.Remove the cartridges from the printer.Hello, performing a power drain on the printer as suggested below: To show appreciation for my help, please click the " Thumbs Up Icon" below! Please click " Accepted as Solution" on the post that solves your issue to help others find the solution. Those steps should do the trick, let me know the outcome! Now, follow the steps listed under step 3 here: Select the Yes option, and then click Save Changes.Device Installation Settings window displays.Search Windows for Change Device Installation, and then click the Change device installation settings Control Panel setting in the list of results.If the issue persists, then I’d suggest you install the printer using the Windows driver update.įirst, open Windows Device Installation Settings and confirm that your computer is set to automatically download driver software. Once you open the program, select your printer and click on “Fix Printing” to automatically diagnose and fix the issue. Please go to to download and run HP PSDR. PSDR is an automated tool which can diagnose and resolve printing and scanning problems. ![]() Let’s first try to fix this issue using HP Print and Scan Doctor (PSDR). Going through your post, I understand that printer is having trouble printing with your Photosmart printer. Thanks for engaging in the HP Forums! I see by your post that you are having trouble with your HP printer. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |